Wednesday, November 2, 2016

Flying into Costa Rica and Requiring Proof of Onward Travel - Purchasing Tica Bus Tickets Online

We have been planning our return to Nicaragua pretty much since the day we left three years ago.One of our strategies to minimize the cost of returning was to aggressively collect as many Air Miles Reward miles as we could in order to purchase plane tickets at a reduced rate.

Purchasing our tickets through Air Miles did result in considerable savings for us. However, by redeeming reward miles it meant that we couldn’t fly direct to Nicaragua, but had the option of landing in San Jose or Liberia, Costa Rica. This itinerary created the necessity for us to prove onward travel because having proof of onward travel is one of the entry requirements for Costa Rica.

To satisfy the need to provide proof of onward travel we considered a couple of options. A flight from Liberia to Managua was cost prohibitive and would eat up the savings from purchasing our tickets through Air Miles. We also considered a private transfer, but with the low Canadian Dollar we couldn’t spring for the $275 US that we were quoted. Finally, we looked at various shuttles and bus options and decided that the bus was what we were going to go with.

Having traveled by Tica Bus from Liberia in the past we decided that their company would be the best solution for us - but since we were in Canada how would we get our tickets? We considered purchasing the tickets through an agency listed online, but the additional fee they charge for the service discouraged us. Due to circumstances friends were not able to purchase them for us either so we decided to bite the bullet and purchase them online ourselves. We had read online that the process was simple and could be completed quickly.

Here is our experience with purchasing Tica Bus tickets online:

Tica Bus chat assistance
First step was to visit their website and determine the route and time that we wanted the tickets for. Their website is: When we determined what the bus schedule we wanted, we used the chat box in the lower right corner.  When it is green it means that someone is available to help.  

I changed the language to English by selecting “English” from the drop down menu when you click on the little world icon. I filled in my name, email and question and then clicked start chat.  Very quickly I had a response from Tica Bus with these instructions:

Tica Bus Chat initiator

Good morning
We have a way to buy and reserve tickets in advance via e-mail and paying with a credit card so here the steps:

1. Send an email to (CSR email address) with the scanned passports of the passengers, the desired route, time and date of travel.
2. Once I receive the email I will forward the information to the Credit Department. They will contact you and send the Debit/Credit Card Authorization Form.
3. Complete and sign the form and send it back to them via email.
4. The Credit Department will charge your credit card and send the tickets via email.
5. The Credit Department functions Monday – Friday from 7:00am to 4:00pm….processing of credit cards will happen during that schedule.

From this point the procedure went smoothly. I sent along a scan of our passport and travel schedule to the CSR and he forwarded the info along to the Credit Department. I was contacted by a representative from that department with a copy of our “temporary” tickets and a credit card authorization form with instructions to respond only to them in order to keep the credit card information confidential. We confirmed that the date and time on the “temporary” reservation was correct and returned the signed authorization form (either scan or take a picture of the form). We received confirmation of the purchase with copies of our tickets to print off from the original CSR within a short span of time.

The whole process to purchase the tickets online was fairly simple and we had no communication issues since both the CSR and the credit department communicated in English. 

Would we recommend purchasing your Tica Bus tickets online to prove onward travel?  Absolutely! We will definitely purchase our tickets online again when we need to cross the border for a visa run.